|
|
Dialog Centre
Take advantage of the internet to communicate with your customers.
One of the great advantages of the internet over other media is that it transcends the one-way nature of communication that was typical of the mass media era.
DIALOG CENTRE is designed to facilitate two-way communication by engaging your customers and prospects in an interactive dialog. Offer blogs, forums, Q&A archives and comments sections. In any human interaction, meaningful dialog allows each party to influence the other, providing the mutual understanding that underpins enduring relationships.
DIALOG CENTRE is the easiest and most effective way to engage your customers and prospects in an interactive dialog.
- Respond to customer requests for information
- Archive responses as FAQs
- Create and moderate message boards
- Create and manage blogs
- Distribute RSS feeds, SMS text messages, and online video
|
|
What Dialog Centre does for you
Four tools. One goal.
Let’s face it. You want to get new customers and keep them. It’s all about good communication. DIALOG CENTRE lets you do just that with Q&A archives, blogs, forums and comment sections. All four tools are easy to use and are set-up using the same web site builder and content management system as other REAL STRATEGY modules.
They have questions. You have answers.
One of the main purposes of your website is to answer all the questions that your visitors are likely to have in mind when they are on your site. Q&A archives allow you to collect questions from your visitors, provide them with answers and easily move them to your FAQ section.
Blogs are very powerful marketing tools.
For business owners who have a particular philosophy or expert knowledge that is closely tied to their business, blogs provide a platform for building credibility within their industry. With DIALOG CENTRE, blogs are a simple way to interact with your customers and prospects.
Forums let your customers to network with each other.
One of the key marketing opportunities afforded by the internet is to build a community of interest around your business—and discussion forums using DIALOG CENTRE the most powerful way of achieving this.
Feedback from customers is critical to your business.
Allow your visitors to provide direct feedback and contribute to the content of your site. DIALOG CENTRES “comments sections” is another unique WEBTOOLS feature that allows you to elicit a response to your content and engage in a two-way dialogue with visitors.
|
|
|
|
|
